The Speakerphone can be accessed during a call. No, your connected smartphone is used to speak with 5Star Urgent Response. Your steps are found in the Lively app under the "Health" screen. Varying conditions such as your network coverage, device usage, and ambient temperature can impact your standby time. Lively Mobile—Press the Call Button on your Lively Mobile and tell the 5Star Agent that it isn’t an emergency and you would like to speak to Urgent Care. Q: What is the size and weight of the Jitterbug Touch? If the location fix is unsuccessful, due to the device being in a large building, parking garage or equivalent, the 5Star ends device information after 60 minutes. They can create an account by clicking the Sign Up link under “Don’t have an account?” If he/she already has a MyGreatCall.com account, they can sign in using their existing credentials (email address and password). What makes the Jitterbug J so easy to use? These are some common tools used to work on this device. The following are approximate guidelines for your Jitterbug battery after being fully charged: Please note: If you are in a poor wireless radio signal area or out of range your battery will drain faster. They claim they bill a … The Lively Mobile has passed tests for IPX7 certification, meaning that the device works after being submerged for 30 minutes in up to 3.3 ft. of water. It comes pre loaded with GreatCall's MedCoach and Urgent Care apps as well as a 5Star Urgent Response Button, which is always present on the screen. Q: Q: The Jitterbug Plus is equipped to utilize most Bluetooth wireless headsets, hands-free speakers and other Bluetooth compatible devices. Adventures are based on the Centers for Disease Control and Prevention recommendations along with the National Institute of Health. Best Products. Can you speak through the Lively Wearable2? Recent Jitterbug Cell Phone questions, problems & answers. Q: The Jitterbug5 can store up to approximately 300 photos, depending on the file sizes. The Jitterbug Smart features a 5.5”, responsive touchscreen for quick navigation and an intuitive list-based menu with large text. Why do I have to enter a phone number during the installation process? Q: Is Alexa a required feature? Q: Yes, hearing aid compatibility (HAC) rating M4/T4. Click on the “Options...” item in the menu - a new window opens, In the “Cookies” section make sure that “Accept cookies from sites” is checked. Q: When open, it extends to 7" so there's a familiar distance between the patented, background noise reducing earpiece and the microphone where you talk - much like your home phone. Q: Simply call 1-800-733-6632 to cancel your service between 5am – 10pm PST, seven days a week. Q: The Jitterbug J is capable with a Voice Dial feature, which makes it possible to dial contacts or numbers simply by saying the name or number aloud. In Internet Options dialog box select the Security tab. 5Star and 9-1-1 work together - 5Star Agents will identify and locate you, assess your situation and then send the appropriate help including assistance in dispatching 9-1-1 emergency services. Click on the, The easiest way is to click the “back” button on your browser window to return to the 5Star Overview page. Does fall detection work when the device is worn on the wrist? If you choose to bypass setup, you will not be able to ask Alexa to help make phone calls, write texts, check the weather, etc. The Link app is a way your friends and family stay connected with you as you use your Lively Wearable. Also, mine says this is a non-removeable … BELTRON Jitterbug Smart2 Case with Belt Clip Holster Combo, … Q: If Yes or No Thanks! Search for “GreatCall” in the App Store or Play Store to find and download the Urgent Care app. You will receive a monthly GreatCall statement that details your charges and tracks your minutes used from the previous month. Award winners Best 5G phone Best … 1. Q: It saves photos in JPG format. Once setup is complete, you can open your Lively Flip and say the word “Alexa” before asking a question. Find user guides, tutorials, videos, and more to help you navigate the new features of the best smartphone for seniors. Does the Jitterbug Smart have features for those that are hearing impaired? Q: Q: Q: Q: When talking on your phone continuously, the battery should last up to up to 5 hours. How can I minimize false fall detection alerts from my Lively Wearable 2? If you think you have provided payment information intended for GreatCall to a third party in error, please contact your bank immediately. No. After a few moments, your 5Star will begin to say “Setting up...please wait.” The 5Star will say this a few times while it downloads the software update. Will I need to keep my smartphone close to me at all times when using the Lively Wearable? Q: Your device includes a one year warranty. What colors are the Lively Flip available in? Keep reading for a more in-depth analysis between the two so you can make a grounded, fact-based decision on which would best suit your aging loved one: Jitterbug Flip. 2SAS 70: Statement on Auditing Standards No. The Jitterbug Plus only accepts JPG/GIF/PNG files as text message attachments. How does the Lively Wearable2 work? Automatic Payment: Visit www.greatcall.com/support for automatic monthly payment from checking or savings form and instructions. The Jitterbug Touch 2 has a 4” (800 x 480 pixels) color display. Add-On Minutes will be used only if no carry-over or plan minutes remain or if they are the oldest and closest to expiring. All the best products. You will be billed 35¢ per minute used over your monthly allowance. Terms — The front facing camera can take pictures at a resolution of 2MP and video up to 720p. We suggest charging your Jitterbug as often as you can to ensure that it is always ready to make and receive calls. Are there conditions to obtaining a replacement? How do I reconnect the Lively Wearable device to the Lively Wearable app after replacing the battery? The Jitterbug Plus weighs just 3.76 ounces. Your phone will not be detected when using the USB cable with the Charging Dock. For more information about the Lively Wearable urgent response device. Press the button to be connected with a 5Star Agent. Customers who enroll in HRO will be able to have their handset replaced once during a 12-month period as long as the customer remains enrolled in the program for 60-days. Does the Jitterbug Touch support CMAS? The 3.2 megapixel camera with auto-focus and video camcorder captures sharp images so you can stay connected with family and friends. Internet Explorer 7 and 8 (All Windows Operating Systems), Firefox 2.x (All Windows Operating Systems). Does the Lively Mobile Plus have a sensor to detect falls? Q: If you use your phone while traveling or connecting with friends and family in countries outside the United States or Canada, international rates will be charged, including mobile to mobile calls placed under our Share Plans. Are roaming and long distance services included? Q: Will the 5Star app work on an iTouch, iPad or Android Tablet? Ensure the 5Star device is on, activated, fully charged and within the service network. Please note: If you feel the need to press the Call Button to make a test call, please remain on the line with the agent – do not hang up. Alert messages are provided by approved emergency agencies and delivered via the Federal Emergency Management Agency (FEMA). Why do I have to enter a phone number during the installation process? Other than the speakerphone, does The Jitterbug J offer any other hands-free features? Please refer to your computer manufacturer or operating system documentation for additional details on how to view files from connected storage devices. As a benefit, you have the option of sending a test call to your device to make sure your 5Star service and the device are working properly. What are my options for paying my bill? When removing the Lively Wearable from your neck, place down gently. All photos are compressed before being sent to your phone. Do GreatCall products meet governing standards for mobile devices? Q: If the call is not cancelled, you will be connected to a 5Star Agent within a few seconds. Q: When plugging your Flip to your computer, make sure to use the USB connector on the side of the phone. For example, when I first got the phone for testing, I didn’t have voicemail, and a CSR convinced me to add it. 2. Does the Jitterbug Smart have Speed Dial? The Jitterbug5 features intuitive navigation, with simple YES/NO questions at the bottom of every phone screen that guide you to make selections using the dedicated YES and NO buttons. What are “zones” and how do I set them up? Features and benefits of the 5Star Urgent Response service include: Q: Q: You can update the Personal Profile information by logging onto. How many Ringers are available on the Jitterbug Touch? The federal government sets standards to ensure that mobile devices are used safely. The Jitterbug5 comes in two colors. Alerts involving imminent threats to life or property issued by the National Weather Service or other authorized emergency management agency. It is an important tool that enables 5Star Response Agents to provide the best service possible. Can I get Fall Detection for my Jitterbug flip phone? Why should I fill it out? Have you recently purchased a Jitterbug Smart by calling GreatCall, ordering online at GreatCall.com, or purchasing from a retailer? How do I update my 5Star? Basic Health & Safety Packages start at $24.99 per month per line of service. Set up your payment method and review our return policy. This means GreatCall will deduct minutes for current usage from your account in the following order: Q: There are three types of alerts through CMAS: Q: You can customize your Lively Flip with 33 available ring tone options. There is no set-up or training required and it’s perfect for those with limited or no sight. Q: If you need a Jitterbug Touch, Jitterbug Touch 2 or GreatCall Touch3 handset replacement, the fee is $50. What type of smartphone works with the Lively Wearable2 and Lively app? Make sure “Enable Javascript” is checked. Is chosen, the pop up will not return. Click the Manage Links hyperlink at the top of the page. Q: With this integrated approach, 5Star Agents have all the necessary tools to provide effective response and delivery on every call. What colors are the Jitterbug Flip available in? Q: When your phone is on, not in-use and you have good coverage, the Jitterbug battery should last up to up to 25 days. If I’m using my Jitterbug Smart on a Wi-Fi connection, are there data charges? Q: Q: Any changes you make on MyGreatCall.com will be automatically updated directly on your Jitterbug phone. Set up photo sharing through your MyGreatCall.com account. How do I access the Speakerphone on the Jitterbug5? Contact the 5Star user and confirm that the device is on and charged. (d.) Fax us your list with your name and Lively Flip phone number to 1-858-430-3710 and we will do it for you. Q: Does the Jitterbug Smart have features for those that are hearing impaired? By Phone: Make a payment using our automated system by calling 1-866-237-8641. Q: How do I get Fall Detection service on my Splash or Lively Mobile device? Your steps are found in the Lively Wearable app. 4.9 oz (138.9 g).
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